Truckipedia Blog Category - Reliable Vocational Truck Parts & Services In Edmonton & Alberta
Vocational trucks are built to handle tough working environments and are often put through rigorous hours. Whether it’s garbage collection, towing, material pick-up, concrete mixing, and more, vocational trucks are workhorses. There are many types of trucks and configurations under this category, making vocational trucks a niche market when it comes to parts and service.
When looking for a service centre for your vocational truck, there are a few considerations to make. Most people will take a look at customer service, experience in the industry, and online ratings. All of these factors are important, but what does it really take for a service centre to stand out from the crowd?
Below are 3 important elements that will help you in your search for reliable services for your vocational truck in Edmonton and Alberta.
Extensive parts inventory
A service centre’s location, expertise, and certification become futile if the shop does not have the necessary parts you need. Especially in today’s environment, waiting for the required components can take days or even weeks, costing your operations more on downtime and lost productivity.
At First Truck, we have access to over 8 million dollars in parts inventory through our dealer network across Western Canada. Having an extensive parts inventory allows us to complete repairs and rotate vocational trucks through our service bays quicker.
The waiting is one of the most challenging parts of getting a vocational truck repaired. It can take hours, days, or even weeks for drivers to get back on their feet and resume full productivity at work after some downtime. Delays cost money, which is what we want to avoid as much as possible.
At First Truck, our Express Assessment is the commitment to provide a preliminary diagnosis and communication to the customer within 2 hours of arrival. We understand that time is of the essence in your industry and receiving an update on your truck with clear communication can make a significant difference.
Our Express Assessment promise allows you to plan ahead, rearrange your schedule, and shift logistics as necessary.
Factory-trained and up-to-date technicians
Vocational trucks are evolving to meet the demands of today’s commercial trucking industry, with all-new state-of-the-art technology and intuitive innovations. This requires extensive training for technicians to remain up-to-date on modern equipment and new safety regulations.
Factory-trained technicians are experts who have completed a course offered by manufacturers in servicing specific brands or models, giving them unmatched knowledge to work on your vocational truck.
Additionally, our First Truck facilities have the longest service hours in the business, allowing us to serve you when and where repairs need to be made. Contact us to schedule a service or find a service centre near you.