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DEDICATED TO PROVIDING TOTAL CUSTOMER SUPPORT

Leading with integrity and a customer first approach to business, Edmonton West supplies Freightliner Trucks to a variety of customers in and around the Capital City. Our knowledgeable sales team can help you get into a ready-to-work vehicle or customize it for your requirements.

All repairs are done in-house by our passionate, certified technicians with access to an inventory of $15,000,000 in parts across our locations. With the longest operating hours in the business, our team is ready to support you whenever you need.

CONTACT US

Our 7 Day commitment means our team is ready to support you when you need it most.

First Truck Centre is an official dealer of Freightliner Vehicles & Services

Freightliner’s focus is on innovation, both as a tradition and a forward-thinking process. Using advanced digital and automated manufacturing technology, every truck is engineered with a level of perfection and precision that is unmatched in the industry. The result? Producing the highest quality, most efficient trucks around.

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We know that a good chassis is one that’s out on the road, helping with your bottom line.

That’s why you need the customization that works best for your business. To assist in increasing your productivity and efficiency in your daily operations, First Truck Centre will work with you to manufacture any chassis to exceed your expectations.

  • Utility
  • Delivery
  • Alternate Fuels
  • Food Trucks
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We believe in Total Customer Support.

First Truck Centre is Western Canada’s first and longest standing DTNA Elite support certified group of facilities; so, what does that mean for you? It means our dealerships are designed to reduce downtime with a quick diagnosis, the fastest possible turnaround time, and consistent communication.

Our technician’s have earned an expert level technician status in all makes and model vehicle inspections, service, testing and repairs. We are also Detroit and Cummins engine certified. We know your truck is your business, and it’s our priority to keep you and your business running smoothly, which is why we are open seven days a week with extended service hours.

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We represent Western Star, Freightliner Trucks, with new and all makes used inventory updated regularly.

INVENTORY
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With access to $15,000,000 in parts inventory amongst our dealer family, plus the added support of DTNA parts distribution centres, First Truck Centre always has the heavy-duty truck parts you need, when you need it!

PARTS
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We are an all makes, all model repair facility with 36 bays across our two Edmonton locations open seven days a week with extended service hours ensuring you are back on the road as fast as possible.

SERVICE
Elite Support

First Truck Centre Edmonton West is a full DTNA certified Elite Support™ Dealer!

Elite Support is a comprehensive network of dealers that are trained and certified to provide the highest level of knowledge, professionalism, and service in the trucking industry. It’s built around the idea that professional drivers work hard, and their service network should too.

Elite Support certified dealers offer you a superior experience, in a consistent manner, at a good value, as validated by the customer. With every service, you will receive:

  • EXPRESS ASSESSMENT
  • FACTORY-TRAINED TECHNICIANS
  • ROBUST PARTS INVENTORY
  • AND SO MUCH MORE

11313-170 St., Edmonton, AB T5M 3P5

Get in Touch

11313 170 Street Northwest
Edmonton, AB
T5M 3P5

Get Directions

Phone: 780-413-8800

Toll Free: 1-800-940-1940

Fax: 780-413-8808

After Hours: 780-413-8800

Continuous Improvement Coordinator
christina.roth@firsttruck.ca

Our Working Hours

Monday: 6:00am - 10:00pm

Tuesday: 6:00am - 10:00pm

Wednesday: 6:00am - 10:00pm

Thursday: 6:00am - 10:00pm

Friday: 6:00am - 10:00pm

Saturday: 6:00am - 10:00pm

Sunday: 6:00am - 10:00pm

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Work, grow and prosper with a wide range of career opportunities at First Truck Centre, one of Canada’s Best Managed Companies.

VIEW JOBS
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Keep your truck running with affordable and flexible credit programs, custom tailored to each credit account.

OPEN AN ACCOUNT
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Check the current warranty on your vehicle: warrantywestedm@firsttruck.ca

Check the current warranty on your vehicle: jennifer.roux@firsttruck.ca

FREQUENTLY ASKED QUESTIONS

Yes, in 1991, First Truck found value in acquiring this dealership with the intention of supporting our customers when and where they need it. Our goal is to work as a community in the trucking industry to keep drivers safe on the road, continue to move goods efficiently, and minimize downtime by working collaboratively and with 24-hour throughput.

Financing options for both medium & heavy-duty used trucks vary depending primarily on the age (model year) of the unit, the current mileage on the unit, and the type of application (team-driven or owner-operator).

Rates are driven primarily by the applicant’s credit history, years of driving experience, the amount of down payment they are able to put down, and if they are a previous owner-operator or a first-time purchaser of a unit.

Lease options & finance options are available on both medium & heavy duty used trucks. We are able to provide our customers with flexible terms, options best suited to their individual requirements, and the industries that they operate in.

Generally speaking, all we need is a current credit application and the amount of money they are able to put down for the down payment for an owner-operator. For fleets, we would require a commercial credit application and the most recent complete set of year-end financial statements and interim statements, if they are available.

We strive to make the financing/leading process as simple and seamless as possible. We can gather all of the required information and documents either in person, via email, or on the phone. 

Aggressive rates and terms to cater to the business you operate. With numerous finance solutions that offer flexibility, we believe we offer the best financing solution for you.  We have the ability to modify our finance and lease programs to best suit your unique needs, no matter your particular situation.

Yes. We will work directly with your insurance company to support the repair of your vehicle.

Yes.

Yes, we sell all makes and models of used trucks in all classes.

We have great relationships with a number of bodybuilders that we would work with to custom build a unit.

Yes.

Return policy is dependent on the product and/ or supplier.

We offer same-day delivery, times may vary outside of the Edmonton area.

Yes, we have access to millions of dollars of parts through the DTNA Parts Distribution Centres, often with next-day service.

Yes.

We have a fleet of mobile repair trucks available during our normal business hours.  After-hours emergency services are facilitated through our relationship with local tow companies.

We have scheduled delivery runs with our parts delivery fleet in addition to dedicated couriers to expedite same-day deliveries.

We are constantly working to ensure our pricing is in alignment with our industry.

Yes.

Yes, we can service most makes and models.

We do not offer in-house truck rentals.

Express Assessment is our commitment to giving our customers their first status update within 2 hours and communicating when we’ll contact you next. The next contact is typically the diagnosis, an estimate for parts and labour, and an estimated time of completion. This is an important part of our service offerings as we understand that communication is crucial for truck drivers.

First Truck Edmonton West and South’s regular hours of operation for Parts and Service are Monday-Sunday: 6:00 AM-10:00 PM.

Yes.

Yes, our Parts and Service departments are open Saturday and Sunday from 6:00 AM-10:00 PM.

Yes, we offer RV service at both our West and South locations.

Yes, our Mobile Service trucks offer support for all customers booked through our Edmonton location. We can provide service, body repair or custom paint and patchwork.

WE WANT TO BE YOUR FIRST CHOICE

That’s why you can trust First Truck Centre to get the job done right, and as quickly as possible, it’s about uptime.

Edmonton West Body Shop