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DEDICATED TO PROVIDING TOTAL CUSTOMER SUPPORT

Leading with a philosophy of providing total customer support, Velocity Truck Centres Williams Lake offers a diverse line of Western Star vocational and highway trucks and trailers, certified technicians, and the best customer service and turnaround in the industry.

With 10 service bays, we offer support to all makes and models of trucks, buses, and trailers. All repairs are done in house with access to an inventory of $15,000,000 in parts across our locations. With extended service hours and an on-call mobile service unit, our team is ready to support you whenever you need.

CONTACT US

OPEN 6 DAYS A WEEK MEANS WE’RE READY TO SUPPORT YOU WHEN YOU NEED IT MOST.

Velocity Truck Centres is an official dealer of Western Star Vehicles and Services

Taking on mountainous logging operations, deep mines and diverse oil fields, these trucks were bred for tough terrains and getting the job done. Every truck is manufactured to ensure that it is built to last and built exactly the way you need. We get it. Time is money and that’s why Western Star trucks are built with the highest quality control, with your return on investment in mind.

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Velocity Truck Centres is an official dealer of Freightliner Vehicles & Services

Freightliner’s focus is on innovation, both as a tradition and a forward-thinking process. Using advanced digital and automated manufacturing technology, every truck is engineered with a level of perfection and precision that is unmatched in the industry. The result? Producing the highest quality, most efficient trucks around.

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Velocity Truck Centres has 20+ years of school bus sales and service experience.

Our trained sales representatives can assist in finding a solution that meets your driver-friendly school, activity, commercial, and childcare bus requirements.

As a leading North American manufacturer of school buses, Thomas Built is committed to continuing to offer innovative vehicles that are safe and reliable. The quality, safety and comfort of every Thomas Built bus is a testament of our commitment to customers, drivers and passengers. Continuous improvement has been a cornerstone of the culture, and innovative construction methods and technology have made Thomas Built one of North America’s leading bus manufacturers.

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We believe in Total Customer Support.

Velocity Truck Centres is Western Canada’s first and longest standing DTNA Elite support certified group of facilities; so, what does that mean for you? It means our dealerships are designed to reduce downtime with a quick diagnosis, the fastest possible turnaround time, and consistent communication.

Our technician’s have earned an expert level technician status in all makes and model vehicle inspections, service, testing and repairs. We are also Detroit and Cummins engine certified. We know your truck is your business, and it’s our priority to keep you and your business running smoothly, which is why we are open seven days a week with extended service hours.

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Velocity Truck Centres is the largest Western Canadian owned and operated group of Freightliner and Western Star dealerships. Visit us frequently as our new and used inventory is updated regularly.

INVENTORY
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With access to $15,000,000 in parts inventory amongst our dealer family, plus the added support of DTNA parts distribution centres, Velocity Truck Centres always has the heavy-duty truck parts you need, when you need it!

PARTS
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We are an all makes, all model repair facility offering 5 drive thru service bays. Velocity Truck Centres Williams Lake offers full service repairs ensuring you are back on the road as fast as possible.

SERVICE

Trailers – For All Your Hauling Needs.

Velocity Truck Centres offers trailers at our British Columbia Branches that work for your bottom line. Contact us for information about product lines such as K-Line, Load King, Peerless, Cross Country and Aspen trailers that will assist you to get the job done for both vocational and highway applications.

 

 

 

 

 

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Elite Support

Velocity Truck Centres Williams Lake is a full DTNA certified Elite Support™ Dealer!

Elite Support is a comprehensive network of dealers that are trained and certified to provide the highest level of knowledge, professionalism, and service in the trucking industry. It’s built around the idea that professional drivers work hard, and their service network should too.

Elite Support certified dealers offer you a superior experience, in a consistent manner, at a good value, as validated by the customer. With every service, you will receive:

  • EXPRESS ASSESSMENT
  • FACTORY-TRAINED TECHNICIANS
  • ROBUST PARTS INVENTORY
  • AND SO MUCH MORE

4600 Collier Pl, Williams Lake, BC V2G 5E9, Canada

Get in Touch

4600 Collier Place
Williams Lake, BC
V2G 5E9

Get Directions

Phone: 250-392-5050

Toll Free: 1-888-830-2191

After Hours: 250-392-5050

Continuous Improvement Coordinator
amy.butler@firsttruck.ca

Our Working Hours

Monday: 7:00am - 10:30pm

Tuesday: 7:00am - 10:30pm

Wednesday: 7:00am - 10:30pm

Thursday: 7:00am - 10:30pm

Friday: 7:00am - 10:30pm

Saturday: 8:00am - 5:00pm

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Work, grow and prosper with a wide range of career opportunities at Velocity Truck Centres, one of Canada’s Best Managed Companies.

VIEW JOBS
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Keep your truck running with affordable and flexible credit programs, custom tailored to each credit account.

OPEN AN ACCOUNT
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Check the current warranty on your vehicle:  Elaine.Rempel@firsttruck.ca or grant.overton@firsttruck.ca

FREQUENTLY ASKED QUESTIONS

Yes, Velocity Truck Centres found value in acquiring this dealership with the intention of supporting our customers when and where they need it. Our goal is to work as a community in the trucking industry to keep drivers safe on the road, continue to move goods efficiently, and minimize downtime by working collaboratively and with quick throughput.

We can do 4-6 year terms and more if they are a part of the port program. Rates vary with the down payment, terms, and credit history. With numerous finance solutions that offer flexibility, we believe we offer the best financing solution for you.  We have the ability to modify our finance and lease programs to best suit your unique needs, no matter your particular situation.

No,  we do not offer lease options for used medium-duty or heavy-duty trucks.

Owner-operators would require a credit application, job letter, and valid driver’s license. Fleet would require up-to-date financials or interims.

Aggressive rates and terms to cater to the business you operate. With numerous finance solutions that offer flexibility, we believe we offer the best financing solution for you.  We have the ability to modify our finance and lease programs to best suit your unique needs, no matter your particular situation.

Yes.

Yes.

No, we don’t have a body shop in our Williams Lake location.

Yes, we sell used trucks in all classes, granted these vehicles would need to pass an internal used truck inspection which would ensure the product is of the standard our customers deserve.

We don’t do custom paintwork at our Williams Lake location, but we can send a customer vehicle to our Prince George location for custom painting. 

Return policy is dependent on the product and/or supplier.

We offer same-day delivery on most parts. With $15,000,000 in inventory across all of our dealership locations, we can offer quick delivery on some hard to get parts.

Yes.

Yes.

We are constantly working to ensure our pricing is in alignment with our industry.

Yes, Velocity Truck Centres Williams Lake services all makes and models of trucks. Our DTNA factory-trained technicians are certified to repair the Detroit Diesel lineup of engines and transmissions, Cummins engine platforms, and Caterpillar engine platforms. We are also certified to service all Meritor and Eaton Brand products.

We do not offer in-house truck rentals.

Your truck warranty is specific to DTNA and the model of the truck. One of our sales representatives can walk you through our warranty services. 

Velocity Truck Centres Williams Lake’s regular hours of operation are:

 

Monday-Friday: 7:00 AM – 10:30 PM

Saturday-Sunday: 8:00 AM – 4:30 PM

No.

Yes, we are open Saturday and Sunday from 8:00 AM – 4:30 PM.

Yes, we offer full-service heavy truck mobile repair service 7 days a week through the Cariboo area and Highway 20.  

WE WANT TO BE YOUR FIRST CHOICE

That’s why you can trust Velocity Truck Centres to get the job done right, and as quickly as possible, it’s about uptime.