Truckipedia Blog Category - Parts and Service for Heavy-Duty Trucks in Edmonton
When you operate a heavy-duty fleet, a lot goes into making sure trucks are maintained and safe on the road. At First Truck Centre Edmonton, we have state-of-the-art facilities that are fully equipped to service heavy-duty trucks of all makes and models.
A regular maintenance schedule helps minimize the risk of a breakdown while maintaining the lifespan of your truck. If your truck is in need of repair, we have the longest service hours in the industry to help you get back on the road quicker. Here’s how we’re able to serve our clients better and minimize costly downtime.
Factory-trained and fully certified technicians
Our technicians are DTNA factory-trained and fully certified on the entire Detroit Diesel line up of engines and transmissions, Cummins engine platforms, and Caterpillar engine platforms. First Truck Centre is certified to work on all Meritor Brand products, Eaton Brand products, and specializes in after-treatment repair.
At First Truck Centre Edmonton, your heavy-duty truck is in the hands of an expert with specialized skills and expertise on each component. No matter the issue, our team will make sure that your service or repair is done right the first time.
Hours or a day of delay is costly for truck drivers and the waiting game is frustrating. When you don’t know if your vehicle will be repaired in time or have no communication from the service provider, it’s challenging to make a plan and adjust schedules accordingly.
We help our clients avoid this by providing an ‘Express Assessment’, which is our commitment to giving our customers their first status update at 2 hours and communicating when we’ll contact you next. The next contact is typically the diagnosis, an estimate for parts and labour, and an estimated time of completion. This is an important part of our service offerings as we understand that communication is crucial for truck drivers.
Access to an extensive parts inventory
One of the challenges that heavy-duty truckers face with service is waiting days and weeks for parts to come in before repairs even begin. At First Truck Centre, we’re able to provide quicker turnaround times with access to over 8 million dollars in parts inventory through our network of dealers across Western Canada.
Our promise of “less time in the shop, more time on the road” is made possible with an extensive parts inventory and longest service hours in the industry. Both of our Edmonton South and Edmonton West service locations are open 7 days a week from 6 AM-10 PM. We also offer a full-service emergency mobile unit that is available to meet you where you are.
Find your nearest First Truck location and contact us to book a service appointment.