“What are the three most important things in trucking? UPTIME, UPTIME and UPTIME!”

At all James Western Star locations we know that the above quote is true. You work extremely hard and every hour counts. That’s why when your truck is down you can trust James Western Star to get the job done right, and as quickly as possible.

Less time in the shop, more time on the road!


That’s our promise. After all,

IT’S ABOUT UPTIME!


James Western Star – Prince George is an all makes all model repair facility. Our DTNA factory trained technicians are fully certified on the entire Detroit Diesel line up of engines as well as the Cummins engine platforms and Cat engine platforms. We are certified on all Meritor Brand products, Eaton Brand products and specialize in after treatment repair as well as a full Freightliner and Western Star Warranty Service centres. No matter the drive train platform you operate, our team will ensure your service is done right. Whether your running the Detroit Diesel 16 litre, Detroit Diesel 15 litre or the Detroit Diesel 13 right down to the Detroit Diesel 5 litre.

So no matter the issue, from electrical to complete in-frames, you can trust the Service Department at James Western Star – Prince George.

Book on-line or give us a call. We also offer full maintenance agreements and scheduled service agreements.

James Western Star – Prince George, is a full DTNA certified Elite Support™ Dealer!

WHAT DOES THAT MEAN TO YOU?

That means that every shop in our network is fully certified in a regiment of DTNA mandated criteria and must re-certify every year to maintain their status. Long story short, you get in, and you get out as quickly as possible!

At all of the James Western Star, it’s not about labor hours anymore. It’s about building a reputation you can trust to do it right and on time. We want to be your F1RST choice when you think of service!

Express Assessment™

There’s nothing worse than waiting to be told that you’ll have to wait longer. NOTHING!

That’s why at all James Western Star locations, we offer Express Assessment™.

If you come to us with a truck issue, we will give you:

  • An estimated time to repair
  • An estimated cost to repair
  • A full parts list of required parts to repair
  • All in 2 hours or less!

James Western Star – Prince George maintains:

  • Fully certified, factory trained technicians
  • 12 bays and the longest service hours of anyone in the business.
  • Our Service department has access to over 20 million dollars in parts inventory through our dealer network.

You work hard, and you need your truck to make money! That’s why we at James Western Star continuously strive to be the best. We are always on the lookout for more efficient ways to get you and your truck back on the road!

BOOK SERVICE ONLINE HERE


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    You will be contacted by the service department to confirm a date and time for service. If you require an immediate response please call us at 1-888-830-1036.
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CALL FOR SERVICE


250-561-2972

After Hours Contact:
1-250-552-0949

 

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See our location & Amenities

Hours of Operation:

Monday – Friday
7:00AM – 11:00PM

Saturday
7:00AM – 4:30PM

Sunday
7:00AM – 5:00PM

Service Manager: Mark Loreth

*Closed statutory holidays

express-assessment

EXPRESS ASSESSMENT

QUICK DIAGNOSIS OF YOUR PROBLEM

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ELITE SUPPORT

EXPERIENCE A HIGHER STANDARD