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EXPRESS ASSESSMENT SNAP-ON TOOLBOX GIVEAWAY WINNERS

We asked our Express Assessment technicians to give us their feedback on the program and submit a photo of themselves to be entered into a contest to win a customized Express Assessment green Snap-On toolbox. We received many entries. After reviewing valuable, heartfelt testimonials and very creative pictures, we are excited to announce our winners and share a few other unique photos we received.

BRIAN SIMS – SMOKY MOUNTAIN TRUCK CENTER – KINGSPORT,TN

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“,anytime you are adding value without increasing cost the customers love it. We have found that a lot of drivers are trying to stay within the service support network because of this. Customers love getting the extra mile without added cost. ”

ADARRYL MATTHEWS – PEACH STATE FREIGHTLINER – FOREST PARK, GA

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“It is very critical that Express Assessment not only work, but stick around for years to come. EA must become standard operating procedure for dealerships across the country.”

SOME OF OUR OTHER FAVORITES

Detchon

Scott Detchon – FYDA Freightliner – Youngstown, OH

Eldredge

Larry Eldredge – ATC Freightliner – Fort Worth, TX

Sitzmann

Justin Sitzmann – Truck Center – Lincoln, NE

Palardy

Christian Palardy – Globocam Rive-Sud s.e.c. – Boucherville, Quebec

Wippel

Steve Wippel – Stoops Freightliner Quality Trailer – New Haven, IN

Dube

Benoit Dube’ – Carrefour Du Camion RDL – Riviere du Loup, Quebec

Jackson

Dave Jackson – Floyds Truck Center – Cheyenne, Wyoming

Garrett

James Garrett – Freightliner-Western Star of Evansville – Evansville, IN

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MAKE SMART DECISIONS FASTER
Our Service Staff is trained to communicate promptly and professionally. Within 2 hours of the service write-up you’ll know whether you can get back out on the road, need to redirect resources, or get a hotel.
 
UNDERSTAND PARTS AVAILABILITY
Quickly find out which parts are in stock and which need to be ordered so the repair can get underway as soon as possible.
 
ASSESS ACCURATE REPAIR COSTS
You’ll quickly have a good idea of how much the repair will cost.

EXPERIENCE QUALIFIED TECHNICIANS
An Express Assessment allows the dealer to assign the most qualified technician to the job, ensuring that the diagnosis gets done right the first time.
 
PERFORM SIMPLE REPAIRS FAST
If the assessment of your single complaint reveals a simple repair, like a blown fuse or a burnt out light, we’ll make every effort to perform the repair immediately.
 
MANAGE YOUR BUSINESS BETTER
Get the information you need to communicate the impact on your load to your business and your customers.

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UNDERSTAND YOUR REPAIR OPTIONS. MAKE SMART SERVICE DECISIONS.